Before You Begin

Prior to requesting reimbursement in the Emergency Connectivity Fund Program, applicants need to have received a Funding Commitment Decision Letter (FCDL) indicating that their funding request submitted on the ECF FCC Form 471 was approved. As described further below, requests for reimbursement must be consistent with the approved funding request.

Requests for reimbursement must be submitted in the ECF Portal. The reimbursement request forms are available in the ECF Portal, and USAC will provide additional information and training on the ECF Portal’s invoicing functionality. This page provides information about the applicant reimbursement process, including registration, which is required for any entity who will be submitting requests for reimbursement in the Emergency Connectivity Fund Program.

Requests for reimbursement will be reviewed and processed on a rolling basis.

Please communicate any questions or concerns regarding requests for reimbursement via the ECF Portal. To speak to a representative, contact the Emergency Connectivity Fund Customer Support Center (CSC) at (800) 234-9781 Monday – Friday from 8 a.m. to 8 p.m. ET.